LDP Transport Consultancy Ltd Terms and Conditions for Website Use

1. Information about the Organisation
   1. This website is owned by LDP Transport Consultancy Ltd, which is a Limited Company and whose registered address is Progress House, 17 Cecil Road, Hale, Altrincham, England, WA15 9NZ. References to ‘we’, ‘our’ or ‘us’ refer to LDP Transport Consultancy Ltd as well
   2. References to ‘you’ or ‘your’ refers to the user or viewer of our website.
   3. Our registered company number is 12784449.
   4. Our VAT number is GB354330813.
   5. We are required by law to hold suitable public liability and professional indemnity insurance; for further information, please contact us by email or post as detailed below.
   6. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern our relationship with you in relation to this website.
   7. If you disagree with any part of these terms and conditions, please do not use our website.
2. Service availability
   1. While we shall endeavour to make this site available at all times, we will not be liable if, for any reason, the site is unavailable for any period of time.
   2. Access to this site may be suspended at any time without prior notice being given.
   3. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Privacy
   1. We take your privacy seriously. For full details on how we collect, use and store personal data, including the use of cookies, please see our Privacy Policy
4. Disclaimer
   1. We are not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it or from any action or decision taken as a result of using the site.
   2. The materials on this site comprise general information and opinions; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice
   3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
   4. This site offers links to other sites, thereby enabling you to leave this site and go directly to the linked site. We are not responsible for the content of any linked site or any link in a linked site. We are not responsible for any transmission received from any linked site. The links are provided to assist visitors to our website, and the inclusion of a link does not imply that we endorse or have approved the linked site.
5. Terms of use
   1. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
   2. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
   3. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
   4. If you enter your personal data on this website for any purpose, you warrant that such information is true and accurate. You agree not to impersonate another person, use a false name and information or use a name and information which you are not authorised to use.
   5. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.
6. Online transactions and orders
   1. Ordering, offers and acceptance and creation of a contract

      You may submit an offer to purchase particular goods or services offered or advertised by us on this website or elsewhere. Such an offer, whether done by submitting an order form, web enquiry or other statement to similar effect, does not create a binding contract between us and you.

      Upon receipt of your order, we will contact you at the details given to discuss your requirements/order and confirm acceptance of your order and conclusion of the contract.

      An order may not be accepted by us for the following reasons (this list is not exhaustive):

      • We do not have the products or goods in stock
      • We are unable for organisational reasons to fulfil the order or provide the services
      • Due to a pricing or product/service description error
      • Due to legal, postal or other restrictions meaning that you are not eligible to order the selected products or services
      • Due to a failure to obtain authorisation for any payment

      Your order will be accepted, and the contract concluded when we have confirmed that we are able to supply the products or services ordered and have received full or part payment as required and provided confirmation to you that it has been received. Additional Terms & Conditions relating to specific products or services are provided with our quotations.

   2. Cooling off and cancellation of services

      You have the right to cancel any order prior to acceptance of your order and conclusion of the contract. You will receive a full refund of any monies paid.

      You have the right to cancel a concluded contract within 14 days of the conclusion of the contract except:

      • Where the goods have been customised to your specification and are clearly personalised, for instance, costs relating to the production of documents and associated services or bespoke services which have cancellation charges and are covered in the Terms & Conditions provided with our quotations.
      • You have requested or agreed that any services or part thereof will be performed within 14 days of the conclusion of the contract, in which case no refund will be payable in respect of the services already performed up to the time of cancellation.

      Any refund payable to you will be made within 14 days of receipt of cancellation. The refund will be paid by the same method as your original payment unless agreed by you otherwise or if not possible.

      In order to cancel the services, please contact us by email at info@hauliershub.uk or by post to our registered address above.

      We will respond promptly with a written confirmation by email that we have received notice of cancellation. Your notice of cancellation must be sent before the end of 14 days from the date on which the contract was concluded.

      Your right of cancellation only applies to the contract as a whole, excluding services or goods where payment cannot be cancelled as previously detailed. If you wish to cancel only some of the products/services, this is at our discretion.

   3. Gold Membership Service Terms

      By subscribing to the Gold Membership Service Package, the subscriber acknowledges and agrees to the terms outlined in this section.

      1. Minimum Term: The Gold Membership Service Package, hereafter referred to as "Gold Package," is subject to a minimum term of six (6) months from the date of subscription commencement.
      2. Termination: Should the subscriber wish to terminate the Gold Package before the minimum term expires, they may be subject to applicable early termination fees as outlined in the terms and conditions of this agreement.
      3. Billing: Billing for the Gold Package will continue on a monthly basis, with a minimum term of six (6) months from the initial subscription.
      4. Change of Terms: LDP Transport Consultancy Ltd reserves the right to amend the terms and conditions of the Gold Package, including the minimum term, with prior written notice to the subscriber.
      5. Contact Information: For enquiries, changes, or termination of the Gold Package, please contact our customer support team at info@hauliershub.uk.
7. Severance

   If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

8. Governing Law and Jurisdiction

   This agreement will be governed by the laws of England and any user of the website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws